Your favorite digital coworker for customer support
Work besties, productivity partners, support superstars— Neople are much more than AI assistants. We train and upskill each Neople on your company data, brand, and tooling, making them A-players from day one.
Why Neople are trusted coworkers
Becomes part of your team
A Neople becomes a key part of your team by understanding your data and workflows.
Learns and adapts continuously
A Neople gets trained, onboarded and upskilled based on your company data and brand guidelines.
Improves with every interaction
A Neople becomes smarter with every interaction and can even be promoted to response autonomously.
Forget about adding more people or tools to improve support
Collaborate with an AI agent that nurtures happy, confident teams and delivers fast, complete, and accurate answers— whenever and wherever. Wow your team and customers with the newest addition to support.
Without Neople
With Neople
Wonder what your team could achieve with a Neople?
Free up to 50% support team time
Stop answering the same questions over and over, and toggling countless tabs to find the right info. Your Neople can retrieve critical customer information across platforms and help your team deliver faster responses in 60+ different languages.
Onboard support agents 2x faster
Stop wasting time on onboarding and documenting knowledge. Neople keep your knowledge base up to date, so new hires become experts in no time, and your support team stays sharp and ready.
Boost CSAT by 10% with memorable experiences
Avoid the risk of bad reviews with unreliable, off-brand support. Neople ensures every response is on-brand, and ready to tackle even the most complex queries. Stay in control and deliver exceptional support every time.
Make support rewarding and joyful
You don’t need to add more solutions to your toolstack for better support. Add intelligent assistance to your team instead and increase both customer and employee happiness.
Average first response time
CSAT increase
Time spent per ticket
Meet the Neople already improving customer support
Neople collaborate with teams responsible for high-quality support at leading brands.
Integrate AI support into 60+
tools and custom systems
Your Neople works wherever you work— from contact centers to email, Slack, and Teams. Our team helps you integrate AI support in any standard or custom system.
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Neople bring out the best in customer support teams
Meet rising customer expectations and create a happier, more confident team by collaborating with your new digital coworker.
Neople suggest high-quality answers
Always based on your policies, brand, and knowledge base.
Neople identify trends for you
Get insights on customer trends and agent performance.
Neople deliver localized translations
Communicate effortlessly with every customer.
Neople continuously improve over time
Suggestion quality and problem solving develops quickly.
Neople handle repetitive, mundane tasks
Improve your team's efficiency and job satisfaction.
Neople will flag low confidence answers
No AI hallucinations, your team only works with
reliable information.
Neople are loved by their teams
Don’t just take our word for it. Here’s what support teams have to say about working with a Neople.
Upgrade your support by hiring a Neople
Increase customer satisfaction and make your support team’s jobs more rewarding. Meet Neople and find out how they can help you scale support.
