Neople pricing
Get a digital coworker in your support team
Find the best match for your customer support needs.
Junior
€1,650
per month
For teams that want to get started with AI
Unlimited languages and users plus:
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Basic Neople design
150,000 interactions per year
Tailored onboarding
1 custom integration
Junior
€ 1,650/mo
For teams that want to get started with AI
Medior
€2,750
per month
For brand-centric teams with high volume contact
Unlimited languages and users plus:
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Custom Neople design
300,000 interactions per year
2 shop integration
2 custom integration
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Medior
€ 2,750/mo
For brand-centric teams with high volume contact
Senior
Custom
Contact sales
For teams that need more from their Neople
Additions:
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Branded Neople design
Additional interactions
Bespoke team AI training
Regular knowledge-sharing sessions
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Senior
Custom
For teams that need more from their Neople
Junior
€1,500
€1,650
per month
For teams that want to get started with AI
Unlimited languages and users plus:
Basic Neople design
150,000 interactions per year
Trained on relevant documents and data
Tailored onboarding
Junior
€ 1,500/€1,650
For teams that want to get started with AI
Medior
€2,500
€2,750
per month
For brand-centric teams with high volume contact
Unlimited languages and users plus:
Personal Neople design
300,000 interactions per year
Trained on relevant documents and data
Dedicated Customer Success Manager
Medior
€ 2,500/€2,750
For brand-centric teams with high volume contact
Senior
Custom
Contact sales
For teams that need more from their Neople
Everything in medior, plus
Branded Neople design
Additional interactions
Bespoke team AI training
Regular knowledge-sharing sessions
Senior
Custom
For teams that need more from their Neople
Trusted by leading e-commerce brands
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What do you get when you work with Neople?
Neople is not an off-the-shelf software solution. When you work with Neople, you'll get a custom Neople trained on your company information and a premium service to support you, your team, and your Neople.
You'll get a fully trained Neople
Every Neople is set up to do the following for your team on day one:
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Provide fast, accurate, and on-brand suggestions
Independently handle repetitive questions and routine tasks
Offer high-quality translations and localized adjustments
Learn from feedback, constantly improving its skills and quality
Flag information gaps and block AI hallucinations
... and a premium service to support your AI journey
As a commitment to your team's success, you'll get access to the following:
Custom onboarding designed to fit your team size and AI-readiness
A dedicated customer success manager
AI training and knowledge sharing sessions for your team
Regular performance checks for your Neople
Invitations to exclusive Neople and partner events
Frequently asked questions
Want to know more about how a Neople exactly works? We’ve asked our Neople, Emily, to collect and answer the most frequently asked questions.
What does onboarding typically look like?
How does a Neople work exactly?
How fast can a Neople answer questions?
Still have questions?
We’re happy to answer any question you might still have.
Upgrade your support by hiring a Neople
Increase customer satisfaction and make your support team’s jobs more fun. Meet Bob, Emily, or Max and find out how they can help you scale support.
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