Learn

Working with AI that’s as simple as pressing play

Gone are the days of learning yet another tool. With multi-modal learning, your Neople absorbs and processes information in the ways that suit your team and ways of working best. Hello, new work bestie.

Book a demo How does it work?

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Neople work in leading e-commerce support teams

Onboard AI faster than a new hire with learn

Share your most helpful documents

Share your knowledge base with your Neople and they will categorize your documentation according to policy and workflow.

Screen recordings for in-depth explanations

Walk your Neople through the most important information and steps with a screen-share.

Teach your Neople new workflows

Share information and instructions with your Neople so that they can master new workflows and help improve your team’s workload.

[Coming soon] No black box on knowledge

Find out what your Neople knows and proactively manage their knowledge

What if you could just show AI how it works?

No need to learn a new system or figure out how to share information. You can teach your Neople about your company, team, and processes in the way that suits you best.

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You

Teach me anything

Upload file

Refund defective item workflow.mp4

What if you said goodbye to needless formatting?

Tired of writing something down just to document a process? Same. That’s why your Neople can understand different kinds of information— text, video, or voice.

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And what about scaling faster than ever?

Don’t let information sharing become the barrier to your team’s success. Your Neople will help create a culture where knowledge powers your business.

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SOP

Company policies

Team feedback

Processes

Knowledge base

Standardized workflows

Screen recordings

Past interactions

I'll gather that info for you, just one sec!

"Neople’s customer success team helped us with everything. They connected Hans to our contact center and order management system. Within a few hours, Hans was up and running and now he’s available 24 hours a day, seven days a week, 365 days a year."

Bram van Buul

E-Commerce Specialist

Read the full story

So, how does a Neople learn?

Your Neople is trained on your company’s data: processes, policies, and relevant information. But when you want to teach them something new, how does it work?

Chat

Drop your Neople a message on your company communication tool to start a conversation. You can ask them what they know and adjust their knowledge over chat.

Screen recording

When teaching a new process or workflow, you can record your screen with audio to explain the steps and how it works and send this to your Neople over chat.

Document

Your Neople can also read webpages, PDFs, emails, and common text document formats. You can send one of these to them over chat or email for them to read and record.

What can a Neople learn from?