AI agent

An AI agent is an autonomous entity that perceives its environment, makes decisions, and takes actions to achieve specific goals, often improving over time through learning.

What is an AI agent?

An AI agent is an autonomous digital entity that interacts with its environment to achieve defined objectives. It perceives its surroundings, makes decisions, and takes actions based on those decisions. AI agents are designed to understand and adapt to changes, learning from their experiences to improve performance over time.

How do AI agents work?

AI agents operate through a combination of machine learning, data analysis, and decision-making algorithms. They process incoming data from their environment, assess potential actions, and select the most appropriate response to meet their goals. This capability allows them to perform complex tasks and solve problems without constant human intervention.

Where are AI agents commonly used?

AI agents are used in autonomous vehicles for navigation, in finance for market analysis, and in robotics, healthcare, and gaming for task automation. In customer service, they handle inquiries, automate responses, and assist agents by routing tickets and analyzing conversations to improve efficiency and customer satisfaction.

Upgrade your support by hiring a Neople

Increase customer satisfaction and make your support team’s jobs more fun. Meet Bob, Emily, or Max and find out how they can help you scale support.