AI agent for your most common workflows

Customer support automation with

humans in the loop

full visibility
no surprises
a h‍uman touch
speed and empathy

Automated where it should be. Human where it counts. Managed all the way through.

Neople are trusted by leading European brands

Your AI agent at a glance

Your Neople's been busy.
Here's what's been done.

studio.neople.io
Nora

👋 Hey! I'm Luke

Where do you need me today, Irene?

4
Workflows
587
Tickets today
9
Integrations
Quick actions
Browse templates
Select from our top workflows
Create a new workflow
Start from scratch
Add a new team member
Start automating more with Luke
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What do you get with Neople?

Your team's instincts, moving with AI speed

Fast

Up and running
in 30 minutes

Quick start templates. 60+ integrations. Choose from a handbook view or node-based builder to work the way you think.

Templates
Workflow views
Integrations
Analytics
Controlled

80% automated,
100% under control

Your Neople handles repetitive support workflows and nothing goes live until you've tested it, checked it, and given it your stamp of approval.

Action history
Versioning
User management
Fully supported

Set up to hit
your goals

With a managed service, we build your first workflows together. Fully functional and tested to get you automating with confidence.

Onboarding
Workflow review
Documentation
Training
Safe

Safety and compliance sorted

Neople is ISO 27001 certified, GDPR compliant, and offers EU data residency, making sure that your company data is always secure.

ISO certified
AI Act-ready
GDPR compliant
EU data residency

Results your team will feel
before the end of week one

Over 125 support teams across Europe are handling up to 80% of their tickets automatically. Without losing the human touch. Here's what that looks like in numbers.

80%
Incoming questions automated
50%
time saved per agent
+10%
CSAT increase

AI support in your favorite tools

Your Neople can handle questions, information, and tasks coming from all of the tools your team already knows.

Inriver
Product feeds
Channable
Product feeds
Tracey
Parcel
Afas Repay
Other
Sylius
OMS
Lightspeed
OMS
Fieldbuddy
OMS
ChannelEngine
OMS
Afas
OMS
Shopctrl
Contact centers
OMS
Helpscout
Contact centers
Genesys
Contact centers
Returnless
Returns
Discord
Chat environments
UPS
Parcel
DHL
Parcel
Google Chat
Chat environments
Front
Contact centers
Knowledge extraction
Salesforce
Contact centers
Monta
OMS
Magento
OMS
Mews
OMS
Other
PostNL
Parcel
Telegram
Chat environments
Telegram
Chat environments
Gorgias
Contact centers
CM.com
Contact centers
Afosto
OMS
Shopify
OMS
Trengo
Contact centers
Logic4
OMS
Sherpa
OMS
FedEx
Parcel
DPD
Parcel
Freshdesk
Contact centers
Slack
Chat environments
Belco
Contact centers
WooCommerce
OMS
Netsuite
OMS
Firmhouse
OMS
WhatsApp
Chat environments
Teams
Chat environments
Hubspot
OMS
Zendesk
Contact centers
Stocky
OMS
Picqer
OMS
Data and security

Neople are always secure
and compliant

Neople work with trust, transparency, and control when it comes to your company and customer data.

ISO certified 27001
Neople comply with GDPR regulations
Option to house your data in the EU
Transparent decision-making compliant with the EU AI Act 2026

Here's what 80% automation
looks like in real teams

Every team had the same problem: too many repeat tickets, not enough time. Here's how they fixed it.

Neople are loved by their teams

Don’t just take our word for it. Here’s what support teams have to say about working with a Neople.

"With Frits' help, we can quickly prepare our responses in the same tone of voice. Since we don't have to formulate all these answers ourselves and only need to check what Frits has prepared, it saves us a lot of time and effort."
Suze van der Zanden
Ticketing lead, PSV
"With Stev, the Average Handling Time (AHT) simply goes down because agents spend less time searching for information.”
Myrthe Kos
Customer Care Lead, Stoov
"I’ve gone from four part-time people to one part-time person. I just wanted to be less dependent on people, and it’s turned out even better than that. It all went very fast."
Sieger Koeman
Owner, Koeman Flowerbulbs

Automate up to 80% of incoming customer questions

Put a Neople on your most repetitive questions to save your team time and redicscover more joy in your customer interactions.

Book a free demo
80%
20%
Routine work
High-impact work