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The Neople help customer support agents to resolve incoming tickets with lightning speed. They proactively analyse trends and bring insights the relevant person in your organisation.
Neople boosts your team's performance
Transform your team with intelligent assistance – no new tools, just results. We help you onboard your digital colleagues to be an integral part of your team.
-42%
average first response time
+10%
CSAT increase
-35%
Time spent per ticket
Suggestions
A Neople leverages AI to analyse data, patterns, and workflows, providing the perfect answer suggestion. They are designed to enhance productivity within the workplace. Neople work in all the major contact centers, speaking in your company's tone of voice in any language. Personalised messaging at scale!
Insights
Your personal data-crunching companion that proactively simplifies complex information into easy-to-understand, actionable advice. Does the marketing team want to know the most frequently answered questions? Our Neople bring it to you pro-actively!
Automation
Automate time consuming tasks like labeling, order search, and return handling. With cross-platform integrations, your Neople collects all the data you need. They are your unified knowledge base and user interface combined!
Suggestions
A Neople leverages AI to analyse data, patterns, and workflows, providing the perfect answer suggestion. They are designed to enhance productivity within the workplace. Neople work in all the major contact centers, speaking in your company's tone of voice in any language. Personalised messaging at scale!
Insights
Your personal data-crunching companion that proactively simplifies complex information into easy-to-understand, actionable advice. Does the marketing team want to know the most frequently answered questions? Our Neople bring it to you pro-actively!
Automation
Automate time consuming tasks like labeling, order search, and return handling. With cross-platform integrations, your Neople collects all the data you need. They are your unified knowledge base and user interface combined!
Neople are
loved
by their colleagues
5 star rating based on 240+ reviews at Fiverr.com
"Vicky plays an important role in handling customer questions such as where is my package? And that goes incredibly well. Vicky is regularly trained and evaluated; we do this in biweekly meetings to discuss her development. It is an ongoing process, and she is already delivering excellent results."
Vitaminstore
"His colleagues are very enthusiastic about Frits!"
PSV
”Sometimes Sam comes up with a very clever answer that I myself thought he would never know"
Waterpompshop
“We're impressed by the quality of the answers of Chloé and cannot wait to work with her in Zendesk”
Cookinglife
“We have been testing out Max's capabilities and the combination of tasks looks very promising! ”
Rinze Russchen, Head of Customer Service
Interested in hiring a
Neople?
Want to know what an assistant like Bob, Emily or Max can do for your team?
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